Shipping & Delivery
Expected delivery time
International: 10-21 working days (Once the order has been confirmed)
Address Modifications:
Couriers:
- Pakistan: TCS.
- International: DHL or FedEx
Note:
Order Confirmation and Payments:
All orders placed from Monday to Friday take up to 3 days to confirm. Orders placed on weekends or any gazette holidays will be sent for processing on the next working day. During rush hours or delays in verification of information, orders can face temporary delays. For cash on delivery orders, we follow the practice of verifying orders with a maximum number of 3 confirmation calls. If left unattended, your order will be cancelled.
Orders placed through online payment system undergo a comprehensive fraud status check. Upon clearance from our payment processor, they proceed to the next stage and in the event of a ‘failed’ fraud status they are automatically canceled.
Payments will be collected from the shipping address for orders placed on Cash on Delivery Method. Once the order is shipped you will receive an email containing the tracking information, be sure to check junk/spam/promotions folder as well.
Shipping and Custom Duties:
- International Shipping: For international orders, shipping costs are calculated based on your order’s destination, size, and weight. Please note that volumetric weight might be charged depending on your order size. Any custom charges, duties or taxes, if applied by the respective country’s officials will have to be borne by the customer. Please note that we do not offer Cash on Delivery for Orders placed from Outside Pakistan irrespective of the destination location.
We do not offer free international shipping on.
- Local Shipping (Within Pakistan): We take Rs.50 delivery charges on Cash on Delivery method all over Pakistan however for some far-fetched areas pre-payment and self-collection methods might be applied with Free Delivery.
Order Cancellation and Modification:
- Out of stock items.
- Pricing issue
- Technical Errors
- Declined payment by your authorized payment institution
- Non service areas