Refund Policy

We have a No Refund Policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or defected. Your refund will be credited back to your original method of payment within approximately three weeks of being processed. Depending on your bank, it may take up to two billing cycles for the credit to appear on your credit card statement. All shipping and handling costs are non-refundable.

We shall not entertain any claims pertaining to refunds in case the customer refuses to accept the parcel at the time of delivery. Instead, store credit (usable on the website ONLY) shall be issued against the refused parcel once it has been received back at our Warehouse.

In case of out of stock articles, a partial refund (for paid orders) will be credited back to your account (if requested) after the remaining order is shipped and if the entire paid order is cancelled then the refund will be processed within approximately three weeks’ time.

Product Disclaimer

Nidafatimaz makes every effort to ensure that product images & descriptions are as accurate as possible. Please note, however, that there might be some minor differences between product images on the website and the actual product. Such variations may come about due to extra embellishments used during shoots which may differ from original products slightly.

Please, bear in mind that colors in pictures may vary slightly from actual item due to the lighting during photo shoot, your device display settings or printing quality of catalog and/or inlay cards.

All details of Nidafatimaz products are given on the website and we make every effort to guarantee that the information provided is accurate. Customers are requested to review the product description before making an order.